A: No, it is not! The logo is made of high-quality rubber (PVC/TPR) material. Due to the nature of this material, a minor yellowing effect may naturally occur when exposed to air or moisture. This is a natural characteristic and does not affect the product's performance. (Exchanges or returns are not available for this reason.)

A: Our premium microfiber waffle-wave material is optimized for functionality. Minor variations in texture may occur depending on the weaving process, which is a natural characteristic of the material, not a defect.

A: Cabretta leather is designed for a snug fit. It will naturally stretch to fit your hand shape as you use it.

A: We use high-strength magnets optimized to securely attach to your hat clip, preventing loss during play. (Clip thickness: 4mm)

A: To maintain durability, we recommend hand washing in cold water. Avoid using a dryer and air-dry in the shade.

A: We use a standard shipping method to provide the most reasonable shipping rates, which does not include tracking. If you do not receive your package after the estimated period, please contact us.

A: All orders ship within 1-3 business days. Canada: 3-9 days / US & International: 5-10 days. If delayed by more than 5 days, please contact us.

A: Please request changes via "Contact Us" within 12 hours of placing your order. Changes may not be possible after dispatch.

A: A confirmation email is sent automatically after placing an order. Please check your spam folder first; if you still don't see it, please contact us with your name, and we will assist you.

A: Yes, within 30 days of receipt, provided the item is unused and packaging is intact. Return shipping is the customer's responsibility.

A: Certain items, such as promotional or event products, are classified as "Final Sale" and are ineligible for exchange or refund.

A: We apologize for the inconvenience. Please contact us via "Contact Us" immediately with your order number and a photo of the item, and we will resolve it as quickly as possible.

A: Cancellations are accepted within 12 hours of payment. Cancellation may be difficult if already processed for shipping.

A: For bulk orders for golf clubs or group gifts, please contact us via our contact form. We will guide you through the available benefits and consultation.